Please allow an additional 2 to 7 business days for your order to be processed. During public holidays, processing time may be delayed.
Total delivery time = Processing time + Shipping time
We are pleased to bring you FREE Worldwide Shipping, meaning there is no charge whatsoever on any shipping of any order across any item in store.
ALL OTHER COUNTRIES
All Orders (FREE SHIPPING)
Any order made in store across
10-20 shipping days
* At this moment, we are only able to offer Standard Shipping.
*Some items in your order may be shipped separately from different warehouses.
Please trust that we will do our utmost best to reduce any delays in shipment and order processing as we strive to deliver our products efficiently and quickly to our customers!
1. Actual shipping time may be affected by external factors such as extreme weather conditions, custom clearance (for international shipping), public holidays and other unforeseen circumstances from the postal service itself. However, such occurrence is extremely rare.
2. Your package will be declared a lower price than the order due to the following: Different countries will have different import regulations. If the amount declared on the package is over a certain amount, you may have to go to your local Customs office personally and be subject to import tax. The cost of import tax depends on the value declared on the package. Thus, to protect you from these additional fees and to save you a trip to the Customs office, we will declare the package contents at a lower value.
3. For all countries above (NOT INCLUDING USA, Canada, Australia, France, UK and Russia): Please contact us if you did not receive your order within 45 days from your order confirmation email. After 45 days, your order will be marked as closed and we will not be able to process any refunds.
4. Please note that on rare occasions, we may experience unforeseen stock depletion (usually for the popular items) which may cause a delay to your order shipment for that particular item. During such occurrence, we will send you an email notification regarding the delay. If you have more than one item in your order, all the available items will be shipped out first. Please trust that we will do our absolute best to ship out the delayed item as soon as possible when the new stock arrives (usually 8-10 days).